Service Comparison

TSE Systems Support Agreement Options

To meet the various needs of the scientific laboratory, TSE Systems offers various Warranty & Service and Maintenance Agreements

Coverage Initial ALL-IN Warranty & Service Package * Extended ALL-IN Warranty & Service Package * Maintenance Package *
Comprehensive Coverage Yes Yes Limited
Emergency Repair Service Yes Yes Discount
Preventive Maintenance Discount Yes Yes
Replacement Parts Yes Yes Discount
Software Updates Yes Yes Yes
Software Upgrades Yes Yes Yes
Firmware Updates Yes Yes Yes
Firmware Upgrades Yes Yes Yes
Engineering Reliability Upgrades Yes Yes Discount
Web based Support Yes Yes Yes

*) A prerequisite for this Package is remote access to the equipment or system.