Warranty & Service

TSE Two (2) Years ALL-IN Premium Warranty and Service Package

At TSE Systems, we believe in our products, our excellent technical support and service. That´s why most of our instrumentations are covered by the TSE Two (2) Years ALL-IN Premium Warranty as well as the TSE Service Package from new. These packages provide the following support:

  • Free of charge support, repair or replacement by phone or e-mail, either remote or on-site as needed
  • Free of charge use of our 24/7 support
  • Free of charge software updates
  • Unlimited software licenses for analysis for most products
  • Free of charge software upgrades
  • Free of charge firmware updates
  • Free of charge firmware upgrades
  • Free of charge engineering reliability upgrades
  • Discounted preventive maintenance


  • For all of our Partner products “Kent Scientific”, “Krumdieck Tissue Slicer” and “Neurolux” the Premium Warranty is valid for 1 year after the delivery date
  • Stellar Implantable Transmitter: See item description
  • VideoMot2: Software updates free of charge for 1 year; Software licenses for analysis incur additional costs